FAQ

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Frequent Asked Questions

Yes, our contact number is on our website, but our booking manager is intuitive and easy to use, and you can check any availability whenever and however you want.




All raidomgroup.com offers are the same and are available for any type of booking.

Booking on our website allows us to give you a better rate.

We do not currently provide a food service, but close to our accommodation you will find a wide variety of places to choose from.

As easy as selecting the days you need and the conditions, all securely and quickly.

  

Yes, the payment process is totally safe, and your details are protected.

No, It is not necessary. But you do need to identify yourself with your ID.

Check-in will be from 15:00 to 21:00 and Check-out until 11:00. If you need another timetable, please consult availability.

Yes, guests can self check-in using the codes to enter the building and your accommodation.

Yes, the building is equipped with technologies for self check-in at any time.

Yes, if there is availability, you can enter before check-in. Remember that you have to check beforehand.

The modification and cancellation of the reservation can be done from our own website.

Yes, we have baby cots available, but you need to let us know in advance, so we can prepare everything.

Yes, our accommodations have a lift. 

The cleaning supplement is included in the price.

Yes, there are parking areas close to the accommodation.

No, it is not possible to add extra beds.

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